You can permanently delete your account and all your data from inside the app, right now — no need to contact anyone. If you can't open the app, email us and we'll delete it for you.
Delete in the app
Open Layover, go to You → Account & security → Danger zone → Delete account. You'll be shown a warning, then asked to confirm with a one-time code sent to your account's email address — this proves it's really you before anything is deleted. Once confirmed, deletion is immediate and cannot be undone.
Can't open the app?
If you've uninstalled Layover or otherwise can't sign in, email hello@getlayover.app from the email address your account is registered under, with the subject line “Delete my account”. We'll verify it's you and delete the account by hand. We aim to complete deletion requests within 30 days, in line with our privacy policy.
What gets deleted
Deleting your account permanently removes your profile, every duty and pay record you've logged, your pay rate history, and any subscription or referral data tied to your account. This cannot be undone or recovered afterwards.
A small amount of data may be retained beyond deletion where we're legally required to (for example, financial records we must keep for tax purposes) — see how long we keep data in our privacy policy for the full detail.
Questions
Anything unclear, or want to check what data we hold before deciding? hello@getlayover.app — see also your full rights over your data.